F.O.C.U.S. WORKSHOP SERIES: (VIRTUAL) Customer Service w/ Perfect Imperfections + Wellness w/ Booker Botanicals
F.O.C.U.S. | Fundamentals, Opportunities, Consistency, Understanding, Success
Entrepreneurs will connect with Perfect Imperfections 608 founder Jasmine Banks to learn best practices for managing customer service.
Workshop preparation: Please bring your customer service and conflict resolution questions!
All workshops include a wellness component. This session will incorporate a wellness session with Alex Booker, owner of Booker Botanicals. He’ll lead a discussion about best practices to stretch your budget by purchasing whole foods at your local Farmer’s Market.
Please note: This is an invite-only workshop for those who have completed their 1:1 meeting with the staff and attended an orientation session. Please contact our Manager of Entrepreneurial Opportunities to schedule a 1:1 meeting + orientation if you’d like to attend future workshops: Jazmynn Appleton, jazmynn@centerforblackwomen.org | There is not a virtual option for this session.| Learn more about FOCUS at https://www.centerforblackwomen.org/focus/
F.O.C.U.S. is partially supported by funding from the City of Madison, WI.
More about Jasmine Banks:
Since launching Perfect Imperfections in 2016 the product line has increased from two to fifteen natural products. Over the course of six years, Perfect Imperfections has been named a 2021 BRAVE Women to Watch, Sabrina Madison’s 2017 Entrepreneur of the Year; Featured in Brava Magazine, Madison Black Chamber of Commerce Home Base Business Awardee (2/19); Featured on the front page of the Wisconsin State Journal (9/17); Summit Credit Union Red Shoes Event Panelist (11/17); Upstart Annual Dinner Panelist (11/17); Upstart graduate (2017); Accepted into the Madison Public Market – Market Ready Program (2017); Isthmus (1/18); Doyenne Founders Series Class of 2018; Presenter at Doyenne’s Spring Showcase (4/18); Featured business for MG&E’s Living In Balance Series (2018); Featured Speaker at Sustain Dane’s monthly membership meeting (2018); Featured business for Madison College Center for Entrepreneurship Lunch and Learn (12/18); Participated in a multitude of vendor events around the Madison Area, most notably the Madison Museum of Contemporary Art, Art and Gift Fair (MMoCA), the Heymiss Progress Black Women’s Leadership Conferences and Madison Night Market.
More about Alex Booker:
Alex Booker is a Madison native who is passionate about reconnecting with the land. Like many Black people in the midwest, he has family ties in the south. His grandparents migrated to Madison from family farms in rural Mississippi during a great migration for factory jobs. Alex has had a passion for growing food since he was in elementary school and was able to turn that passion into Booker Botanicals in 2020.
In addition to selling farm fresh produce that he grows in Black earth, Alex loves working with the community and doing cooking and gardening workshops. He believes that our healing starts by reconnecting to the earth and wants to help facilitate that process with as many people as possible.
